ICT Service Desk Officer

Full-Time

We’re bold, ambitious, and proud to admit it and there’s no better time to join Beyond Housing. We have gone through a significant period of growth and change and there’s even more to come! We’re looking for someone as brilliant as you to join us as a Service Desk Officer to support the delivery of our ICT services.

You won’t just be asking, “have you switched it off and on again?”. We need a true team player who thrives in a demanding environment with the ability to remain calm, confident and positive, no matter what the day brings.

Working on a busy service desk you will support colleagues within an ITIL Framework environment to deliver 1st line responses to over 700 system users across all service areas and sites. You will understand all aspects of company-wide systems and the use of ICT to deliver customer-focused services.

Dan Dufton is our ICT Service Desk Lead, so if you fancy an informal chat about the role, why not give them a call on 07973 858369.

Closing date for applications is Sunday 11 August, applications will be reviewed throughout the duration of the advert and we may close it early should enough applications be received. We are not working with recruitment agencies on this vacancy.

Beyond Housing’s Employability team is here to support your application. If you need any assistance please call 0345 065 5656 or email employmentsupport@beyondhousing.co.uk.