
Image credit: Watson College of Business.
Regular listeners to the BeEpic podcast know there is one question that host Matthew Waller almost always asks his guests: What advice do you have for our students?
Matt is dean of the Sam M. Walton College of Business, and his guests are successful leaders for organizations of all shapes and sizes. They have learned from their experiences, so of course the dean wants that wisdom shared with the students.
And, as you might expect, there are some common themes in the advice those leaders offer. So, with another commencement on the horizon, we thought it would be valuable to share a summary of the advice from a few high-level executives.
We went through more than two dozen interviews with CEOs and other top executives and came up with 12 pieces of advice that will set graduates up for success:
1. Follow your passions:
This by far ranks as the most common piece of advice offered by guests on the podcast. Most mentioned it directly, and others touched on it, so it seems pretty clear that identifying and following your passions is a key component of success.
โWhat I would suggest is do what you love. Thatโs going to drive you. If you donโt love it, youโre going to eventually leave it.โ โ Lisa Williams, founder of World of Entertainment, Publishing and Inspiration (World of EPI)
โI realized as time went on that not everybody got up in the morning and was excited about their job. And I just thought, something is wrong if you canโt be excited about your work. Now, every day is not going to be a wonderful day on the job. There’s going to be bad weather. Thereโs going to be times when you donโt feel good. But if you donโt have that general feeling that Iโm excited about my job, then you really need to look for something else.โ โ Charles Nabholz, chairman emeritus of Nabholz Corporation
โIf you really love something, and it is something that gives you great satisfaction, you’ll be a happy person. Even if youโre not the richest guy in town, youโll be a happy person, and very successful.โ โ Steve Nelson, co-founder of Carbon, Inc. and Re Inc.
โWhen I was in the supply house business, we were good at it, but I was not fulfilled at a certain level. I felt like it was Groundhog Day. And I was bored. Now I work three times as hard. But I enjoy what I do. And I almost have to peel myself out of here. โฆ So I would just say, find your passion. Find what you would do if you didnโt have to pay bills, and then maybe see if thereโs a way you can monetize it. And you might be surprised by what might happen.โ โ Charley Boyce, president of Paschal Air, Plumbing and Electric
2. Know your why:
Your passion can give you energy, but your โwhyโ gives direction to your passion.ย
โAlways remember your why, because if you donโt remember why youโre doing what you do, youโll get distracted and youโll get confused, and then youโll start listening to the other voices that will come in.โ โ Lisa Williams, founder of World of Entertainment, Publishing and Inspiration (World of EPI)
3. Bloom where you are planted. Passion is important, but you canโt count on spending all your days living in nirvana โ or even all day listening to Nirvana. So, make the most of whatever situation you are in.
โDonโt worry about how fast youโre going to get there or what opportunities will come. Bloom. Be the best team player and make sure you are the strongest bloom in the bunch of flowers. I think people will see that almost immediately. And when youโre a great team player on top of that, it starts to set you up for new opportunities.โ โ Shelley Simpson, president of J.B. Hunt Transport Services
โWhenever thereโs a job out there, volunteer for it. Whenever they say, โHey, I need someone to โฆ,โ say, โIโll do it.โ … That attitude, people notice and pick up on right away.โ โ Claiborne Deming, chairman of the board and former CEO of Murphy Oil Corporation
4.ย Be a lifelong learner:
Earning a degree is a milestone, and an important one at that. But your education never ends.
โLearn something new every day. What makes my job so enjoyable are the challenges it presents โ the opportunities it presents for me to think about something new, to learn something new. I would challenge your students to embrace that. It is just such a valuable life skill to have, to learn something new every day.โ โ Tom Tedford, president and CEO of ACCO Brands
โPeople are going to have different qualifications and different skills. But the thing that stands out to me is always curiosity. Because I think if youโre going to solve problems, not just the problems that customers and associates face today, but ones theyโre going to face tomorrow, and if youโre going to understand that youโve got to see past solutioning, to find that pure problem statement, to remove friction and to get on to the next thing, youโve got to start from a place of curiosity.โ โ Tom Ward, executive vice president and chief e-commerce officer of Walmart U.S.
โYou can learn from failure, just as you can learn from success. So many things that Iโve learned over my career have either been experiences that I failed in or watching others in a challenging environment not necessarily handle it the best way.โ โ Tom Tedford, president and CEO of ACCO Brands
โOne thing that I think has helped me become a better leader over time is really knowing myself and where my strengths and my own opportunities are โฆ because you know how you will respond or you behave or you react in different situations.โโ Allie Hazelwood, senior vice president of fulfillment operations for Walmart U.S.
โItโs really about learning to be a lifelong learner. And some of the exciting challenges that come along with that is that you never stop adapting and growing.โ โ John Furner, president and CEO of Walmart U.S.
5. Build your utility belt
This is a great metaphor for proactively developing the skills you need for the job you are in and for the future.ย ย
โBatman doesnโt have any superpowers. All he has are the tools in his belt. And thatโs what you get when you learn how to sell. Or you learn how to read financial statements. Or you learn how to scrub a toilet. Or you learn how to deal with an angry client. Or you learn how to break down a project into its component parts into manage it through execution. … All of those go into your bat belt, and one day you wake up and youโre a superhero.โ โ Stan Zylowski, co-founder of Movista
6. Embrace personal disruption:
Leaders often talk about the importance of an organizationโs willingness to pivot, sometimes in dramatic fashions, but this also applies to people.ย ย
โThe world is going to move on with or without us at its pace, so you have to stay at least at its pace or ahead of it. โฆ Be willing to disrupt the thing that you already did. โฆ Just because it works today doesnโt mean that you canโt change it and you shouldnโt change it. So the question is, will you be willing to disrupt yourself?โ โ John Furner, president and CEO of Walmart U.S.
7. Pull the trigger on calculated risks:
Who enjoys wallowing in regret? No one, thatโs who.ย
โYou donโt know what your life is until you try. So, there is a risk in everything you do. You try to calculate the best you can, but at some point you got to pull the trigger. And if it doesn’t work, that doesnโt mean that itโs over with. It just didnโt work that time.โ โ Gerald Alley, founder and CEO of Con-Real
โEarly in your career, youโre really not going to make a bad decision. What I would tell you is find an opportunity that interests you and always stretch yourself to be uncomfortable. You always want to be ahead of what you know. Take the opportunity and really stretch yourself. Take the risk.โ โ Gary Norcross, former president and CEO of FIS
โDonโt be afraid to fail. They probably hear that from a lot of people, but itโs okay. Itโs much better to chase the big dream than it is to never try.โ โ Dan Andrews, managing partner and CEO of Tempus Realty Partners
8. Invest in relationships:
Every career involves relationships with other people, so make the most of them.
โThe most important thing is to find a place where you enjoy the people that youโre working with. Work is work. And in any industry, no matter how exciting it is, itโs boring also. Like, most work is not coming up with the biggest new idea, most work is not the breakthrough concepts. Most work, itโs the boring monotonous maintenance and dealing with stuff thatโs not exciting. So … make sure youโre working with people that challenge you, that are inspiring, that are friendly, theyโre kind, theyโre fair. Find cultures like that.โ โ Jason Fried, co-founder and CEO of Basecamp
โOne of the things that was very, very helpful for me was being surrounded by people whoโve done it before and could give me really close feedback. So the fuel accelerator program was game changing, because I just didnโt really have the knowledge or resources to really take the next step until I was able to see it directly in front of my eyes.โ โ Charu Thomas, CEO of Ox
โYour journey to success is going to be dependent on so many people over the duration of your career. And itโs important to have people invest time in you early in your career. โฆ It’s so important to invest in relationships. And you don’t have to stay in contact with those people every single day for the rest of your life. But you want people in your network when you have a unique challenge or a unique opportunity that you can pick up the phone or drop them a note, have a cup of coffee, talk about the challenge. They are just invaluable.โ โ Tom Tedford, president and CEO of ACCO Brands
โAssociate with people who are doing big things. There are lots of people out there, and youโre going to wind up performing to the level of the people that you surround yourself with. So make sure that you surround yourself with people who are doing big things, and youโll wind up doing big things as well.โ โ Dan Andrews, managing partner and CEO of Tempus Realty Partners
9. Show your gratitude:
Develop an intuitive sense of appreciation for others and it will help you serve them and acknowledge them, which, incidentally, benefits you as much as it does them.ย
โIf you come with an attitude of gratitude and you look at it as a positive experience and a privilege to be managing people, youโll do an amazing job at whatever youโre doing. If you come to work every day and itโs about you, and youโre worried about things and you’re concerned and youโre not focused on your people, bad things will ultimately happen.โ โ Walt Rakowich, former CEO of Prologis
โAppreciate and love those who surround you and encourage you. And also recognize that those who love you and encourage you might want to protect you. And in their ability to protect you, they may tell you, โYou shouldnโt do this. Donโt do this. Stay where you are.โโ โ Lisa Williams, founder of World of Entertainment, Publishing and Inspiration (World of EPI)
10. Serve others:
Love, itโs been said, is an action, not an abstraction. Put it into practice by helping people who need help.ย ย
โI love the idea of being of service to others. โฆ This whole idea of being of service to others is where I get my joy. Itโs not by doing my thing. It is by helping others.โ โ Steve Nelson, co-founder of Carbon, Inc. and Re Inc.
11. Be humble:
Without humility, itโs difficult to be grateful or to serve others with a good attitude.ย
โWhen you screw up, you admit it. When youโre successful, be humble, for Christโs sake. Everyone knows you were successful. Donโt brag about it. Thatโs dumb, and companies donโt like people like that. People like humble people who give other people credit.โ โ Claiborne Deming, chairman of the board and former CEO of Murphy Oil Corporation
12. Play the long game:
Itโs easy to focus on the next job or the next task or the next promotion or the next whatever. Itโs great to live in the moment, but thereโs also value in seeing beyond the ridge you are standing on.
โYou need to think about your aspirations, your dreams. Whatโs the end game? Where would you like to be five or 10 years from now? And figure out how to get there. Do you need other skills? Do you need to go to graduate school? Do you need to go to a two-year college? Or do you need to work to gain some skills training. But itโs all toward that end game, that aspiration of where youโd like to be in five to 10 years. And you set a plan to get it done.โ โ Delano Lewis, former president Bell Atlantic, former president/CEO of NPR, and former US Ambassador to South Africa
โIf you are lucky, you will be 40-years-old one day. And what youโre doing right now will determine who you are and where you will be when youโre 40-years-old. โฆ What do you want to do when youโre 40 thatโs fun? That you can get excited about? That you know you can do well? And if people think about it hard enough, they have an idea.โ โ Charles Morgan, chairman and CEO of First Orion.
Matt WallerStephen Caldwell is Chief Word Architect for WordBuilders, Inc., where he spends most of his time helping clients discover, craft, and share the messages of their hearts. In addition to writing and editing for newspapers, magazines, and on numerous book projects, he has developed leadership and functional training for Fortune 500 companies. He lives in Fayetteville, Arkansas.
Credit: Watson College of Business
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