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Credit: The Guardian Nigeria
Flour Mills of Nigeria Plc
Lagos
Full-time
THE JOB
Monitor & support network databases and systems, updating system hardware and software and troubleshooting for system errors.
Timely resolution of IT incidents and minimize end-user and prevention of IT services downtime.
Manage the configuration and installation of approved software & hardware on all company-supplied computers.
Proactively manage the running of telephone network services.
Specify and ensure the purchase of all computer equipment.
Serve as IT liaison with internal departments & external vendors to understand their needs and ensure escalated internet & connectivity issues are resolved in a timely manner.
Track and maintain computer equipment inventories.
Diagnose, troubleshoot, and resolve computer hardware and software issues.
Ensure compliance with QMS and FSMS requirements in assigned work.
THE PERSON MUST
• Have excellent customer service, strong interpersonal and effective communication skills.
• Able to collaborate and engage with cross functional business stakeholders.
• Possess analytical and problem-solving abilities.
• Possess the ability to organize resources and establish priorities.
• Be able to work independently and collaboratively with a team.
• Have a keen eye for details.
QUALIFICATION
• 1st degree BSC/HND in Computer Science or related course.
• IT Information Library ITIL & Microsoft certification.
• Security & network certification are added advantage.
EXPERIENCE
• 3 years experience in similar capacity.
• Knowledge of current trends and developments in information technology.