Site IT Support Officer – BAGCO

Flour Mills of Nigeria Plc

Lagos

Full-time

THE JOB

Monitor & support network databases and systems, updating system hardware and software and troubleshooting for system errors.

Timely resolution of IT incidents and minimize end-user and prevention of IT services downtime.

Manage the configuration and installation of approved software & hardware on all company-supplied computers.

Proactively manage the running of telephone network services.

Specify and ensure the purchase of all computer equipment.

Serve as IT liaison with internal departments & external vendors to understand their needs and ensure escalated internet & connectivity issues are resolved in a timely manner.

Track and maintain computer equipment inventories.

Diagnose, troubleshoot, and resolve computer hardware and software issues.

Ensure compliance with QMS and FSMS requirements in assigned work.

THE PERSON MUST

• Have excellent customer service, strong interpersonal and effective communication skills.

• Able to collaborate and engage with cross functional business stakeholders.

• Possess analytical and problem-solving abilities.

• Possess the ability to organize resources and establish priorities.

• Be able to work independently and collaboratively with a team.

• Have a keen eye for details.

QUALIFICATION

• 1st degree BSC/HND in Computer Science or related course.

• IT Information Library ITIL & Microsoft certification.

• Security & network certification are added advantage.

EXPERIENCE

• 3 years experience in similar capacity.

• Knowledge of current trends and developments in information technology.

Details here.